At ZeeloolMall (zeeloolmall.com), we are committed to providing you with a transparent and efficient shipping experience. This Shipping Policy details all key information regarding order processing, delivery timelines, shipping costs, and currency specifications to help you understand how your orders are handled from dispatch to delivery.
1. Order Processing
After you complete your purchase and payment is confirmed, our team will initiate order verification and preparation promptly. Most orders are processed and ready for dispatch within 1-3 days. During peak shopping seasons or for special-order items, processing time may be slightly extended, but we will always work to minimize delays and keep you informed of any changes to your order status.
2. Delivery Timeline
Once your order is dispatched, the delivery time will depend on your location and the logistics route. Generally, you can expect to receive your order within 6-12 days after dispatch. A shipping confirmation email will be sent to you once your package leaves our warehouse, which may include tracking information (where available) to help you monitor the progress of your delivery.
3. Shipping Costs
We are proud to offer free shipping on all products across our entire store. There is no minimum order value required to qualify for free shipping—whether you purchase a single item or multiple products, you will not be charged any additional shipping fees. This benefit applies to all delivery destinations covered by our shipping services.
4. Transaction Currency
All transactions on ZeeloolMall are conducted using USD (United States Dollar) as the sole currency. This ensures consistent pricing and clarity for customers around the world, allowing you to easily calculate the total cost of your order (with no hidden shipping charges) at the time of purchase.
5. Shipping Restrictions & Exceptions
We currently ship to most regions globally. In rare cases, certain destinations may have temporary shipping restrictions due to local logistics regulations or external factors. If your location is affected by such restrictions, you will be notified during the checkout process before you finalize your order, and we will provide alternative solutions where possible.
6. Inquiries & Support
If you have any questions about your order’s shipping status, delivery timeline, or need assistance with shipping-related issues, please don’t hesitate to contact us. For wholesale shipping inquiries, you can reach our dedicated team via email at wholesale@zeeloolmall.com. We aim to respond to all shipping-related queries within a timely manner to ensure your concerns are addressed.